Shipping policy

Last Updated: August 16, 2026

At Stone & Grain, freshness is not just a marketing claim — it is our primary value. Every bag of fresh-milled grain and specialty mix is milled to order, so you receive it at its nutritional and flavor peak.

Our Freshness Promise

Every order is milled to order — we mill fresh grain specifically for each order we receive.

Processing & Lead Times

  • Milling Time: Please allow 1–2 business days for us to mill and pack your order.
  • Transit Time: Once shipped, delivery times vary by destination (see below).

Puerto Rico

We are proud to offer next-day, door-to-door delivery across Puerto Rico via Island Wide (iWide). From the moment your order is placed, your grain is milled and at your door within 72 hours.

  • iWide Next-Day: $12.50 flat rate for any order under 25 lbs.
  • FREE Volume Shipping: All orders of 25 lbs or more qualify for FREE next-day island-wide delivery via iWide.
  • USPS Economy Option: Prefer to save on lighter orders? Real-time USPS rates (Ground Advantage or Priority Mail) are also offered at checkout; typically 2–5 business days.
  • Transit: iWide delivers next business day to the main island. (Vieques & Culebra service available twice weekly).

US Mainland (USPS)

We mill your order fresh before every shipment. For the US mainland, we ship via USPS, with real-time rates calculated at checkout.

  • USPS Ground Advantage: our most economical option; typically 2–5 business days.
  • USPS Priority Mail: typically 2–3 business days.

Fresh Bread & Local Pickup

  • Ancient Grain Mix Bread: To ensure you receive our bread at its peak quality, it is available for LOCAL PICKUP ONLY. Fresh bread will not be shipped via courier.
  • Pickup Location: Specified via e-mail or WhatsApp.
  • Pickup Hours: Communicated at time of order.

Delivery Security

  • Tracking: Full end-to-end tracking is provided for every order via email.
  • Signature Required: For your protection, a signature is required upon delivery for all orders totaling $250.00 or more.
  • Our Commitment: If your order arrives damaged or is lost in transit, contact us and we will make it right.

Questions?

If you have any questions regarding your delivery or specific shipping needs, please contact us at:
support@stoneandgrainfoods.com | (787) 309-8545